Return and refund policy

Return & Refund Policy

At Westco Warehouse Furniture, we want you to feel confident when choosing furniture for your home.

We understand that every purchase is an important decision, and we are committed to providing a smooth and transparent process for returns, replacements, and refunds.

This Return & Refund Policy explains the conditions and procedures for handling return requests.

1. Return Eligibility

We accept return requests within 30 days after delivery.

To qualify for a return, the item must meet the following requirements:

  • The product must be in its original condition

  • The item must be unused and free from damage caused after delivery

  • All original packaging, accessories, and included parts should be retained

  • Proof of purchase or order information must be provided

Returns that do not meet these requirements may not be accepted.

2. How to Request a Return

To begin the return process, please contact our customer support team:

📧 Email: service@youthliftskinvip.com

Please include:

  • Order number

  • Product details

  • Reason for return

  • Photos or additional information if applicable

Once your request is reviewed and approved, we will provide further instructions regarding the return process.

Please do not send items back without receiving return authorization first. Unauthorized returns may not be processed.

3. Damaged, Defective, or Incorrect Orders

Please check your order carefully after delivery.

If your furniture arrives:

  • Damaged during transportation

  • Defective upon arrival

  • Missing components

  • Different from the item ordered

Please contact us as soon as possible.

To help us resolve the issue quickly, please provide:

  • Your order information

  • Photos or videos showing the issue

  • A description of the problem

Our team will review the details and work toward an appropriate solution.

4. Items Not Eligible for Return

Some products may not qualify for returns, including:

  • Custom-made or personalized furniture

  • Items that have been assembled, modified, or used

  • Products damaged due to improper handling after delivery

  • Clearance or final sale items

  • Gift cards or promotional items

Original shipping fees and additional delivery-related charges may not be refundable.

If you are unsure whether your order qualifies, please contact us before submitting a return request.

5. Exchanges

If you receive a product that needs to be replaced, please contact our support team first.

For most exchanges:

  1. Request a return authorization for the original item

  2. Complete the return process according to our instructions

  3. Place a new order for the replacement product

This helps ensure the fastest way to receive the correct item.

6. Refund Process

Once your returned item has been received and inspected, we will send you an update regarding your refund status.

If your refund is approved:

  • The refund will be issued to your original payment method

  • Processing may take up to 10 business days

  • Your bank or payment provider may require additional time before the funds appear in your account

If you have not received your refund after the expected processing period, please contact us for assistance.

7. Return Shipping Information

Before returning any product, please contact Westco Warehouse Furniture to receive return instructions.

Return shipments sent without prior approval may not be accepted.

For return assistance, please contact:

Westco Warehouse Furniture
📧 service@youthliftskinvip.com
📍 503 N Western Ave
Los Angeles, CA 90004
United States

Our Commitment

At Westco Warehouse Furniture, our goal is to make every part of your shopping experience simple and reliable.

We are dedicated to providing:

✔ Clear return guidelines
✔ Responsive customer support
✔ Fair solutions for order issues
✔ A better furniture shopping experience

Thank you for choosing Westco Warehouse Furniture. We appreciate your trust and look forward to helping you create a home you love.